This page is for finance teams, accountants and enterprise reviewers who need proof that the filing was submitted, accepted and retained with the right audit trail.
After filing, you receive confirmation evidence showing what was submitted, when it was submitted, which authority accepted it and which reference numbers or acknowledgements were returned. The evidence pack can include filed documents, validation output, tagging summary and a timestamped audit trail for compliance records.
We monitor the filing response after submission instead of treating upload as completion.
We separate normal processing time from a failed, rejected or pending filing response.
If the delay is outside the normal route, we check the submission status and contact the relevant filing support channel where appropriate.
You receive a clear status update and any action required from your side.
Once accepted, the evidence pack is generated and attached to the filing record.
If the filing is rejected, we identify the cause and move into correction or re-filing.
If HMRC rejects a filing due to our tagging or filing error, we correct the issue and re-file without additional service charge under the zero-risk guarantee. Evidence, correspondence and correction history are retained with the filing record.
If HMRC rejects a filing due to our tagging or filing error, we correct the issue and re-file without additional service charge under the zero-risk guarantee. Evidence, correspondence and correction history are retained with the filing record.
Timing can vary by filing route and gateway response. We monitor the response and notify you when the submission is accepted or if action is required.
It normally identifies that the filing was not accepted and may include a gateway message, validation issue or reference that explains the rejection reason.
Yes. The pack is designed to support audit trails by showing filed documents, timestamps, references, validation output and acceptance status.
We retain records according to the agreed service and compliance policy. GOV.UK says companies generally keep accounting records for 6 years, longer in some cases.
Yes. Where Companies House returns acceptance confirmation, it is included with the filing evidence.
Where available from the filing route, the HMRC acknowledgement or submission receipt is retained with the evidence pack.
We monitor the submission status, check whether the delay is normal processing or an issue, and update you with any required next step.
We correct the issue and re-file without additional service charge under the zero-risk guarantee.
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